/* ============================================================================
   Answers — Talk to a person
   Warm handoff screen matching the design: hero, online-status pill, and
   three contact actions (call / email / request a callback). Static — no
   backend; "Request a callback" deep-links into the chat so a coordinator
   can pick it up from there.
   ========================================================================== */

/* Depends on design-tokens.css and answers-shell.css being <link>ed first (no @import:
   imported URLs can't carry the ?v= cache-busting version the HTML uses). */
/* ---- Header: uses the shared .answers-header from answers-shell.css ---- */

/* ---- Body ------------------------------------------------------------- */
.talk-body {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 24px 20px 30px;
}

/* Hero */
.talk-hero {
  text-align: center;
  margin-bottom: 24px;
}
.talk-hero__icon {
  width: 74px;
  height: 74px;
  border-radius: 21px;
  background: var(--ans-grad-avatar);
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 16px;
  box-shadow: 0 12px 28px rgba(0, 30, 65, 0.28);
}
.talk-hero__title {
  font-family: var(--ans-font-display);
  font-size: 24px;
  line-height: 1.25;
  color: var(--ans-navy-900);
  margin: 0 0 8px;
}
.talk-hero__body {
  font-size: 14.5px;
  line-height: 1.55;
  color: var(--ans-slate);
  max-width: 300px;
  margin: 0 auto;
}
.talk-hero__status {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  margin-top: 14px;
  background: rgba(31, 138, 91, 0.12);
  color: var(--ans-green);
  font-size: 12.5px;
  font-weight: 600;
  padding: 7px 13px;
  border-radius: 11px;
}
.talk-hero__status-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--ans-green);
  display: block;
}

/* Action cards */
.talk-actions {
  display: flex;
  flex-direction: column;
  gap: 11px;
}
.talk-action {
  display: flex;
  align-items: center;
  gap: 14px;
  text-decoration: none;
  border-radius: 17px;
  padding: 17px;
  transition: transform 0.12s ease, box-shadow 0.12s ease;
}
.talk-action:hover { transform: translateY(-1px); }
.talk-action:focus-visible {
  outline: 2px solid var(--ans-blue-500);
  outline-offset: 2px;
}
.talk-action__icon {
  width: 44px;
  height: 44px;
  border-radius: 13px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.talk-action__text { flex: 1; min-width: 0; }
.talk-action__label { font-size: 16px; font-weight: 600; }
.talk-action__sub { font-size: 13px; margin-top: 1px; }
.talk-action__chev { flex-shrink: 0; }

/* Primary action — Call */
.talk-action--primary {
  background: var(--ans-grad-user);
  box-shadow: 0 10px 26px rgba(0, 55, 103, 0.26);
}
.talk-action--primary .talk-action__icon { background: rgba(255, 255, 255, 0.16); }
.talk-action--primary .talk-action__label { color: #fff; }
.talk-action--primary .talk-action__sub { color: #bcd4ee; }

/* Secondary actions — Email, Callback */
.talk-action--secondary {
  background: var(--ans-surface);
  box-shadow: 0 1px 2px rgba(7, 30, 60, 0.05), 0 6px 18px rgba(7, 30, 60, 0.05);
}
.talk-action--secondary .talk-action__label { color: var(--ans-navy-900); }
.talk-action--secondary .talk-action__sub { color: var(--ans-slate-400); }

/* Emergency note */
.talk-emergency {
  margin-top: 18px;
  background: rgba(10, 40, 80, 0.04);
  border-radius: 14px;
  padding: 14px 15px;
  font-size: 13px;
  line-height: 1.5;
  color: var(--ans-slate);
}
.talk-emergency strong { color: var(--ans-navy-900); }

@media (prefers-reduced-motion: reduce) {
  * { animation: none !important; transition: none !important; }
}